How many Cisco unified contact center domain manager products are end of life?

128 of 128 Cisco unified contact center domain manager products are dead (support ended). 0 are at risk with support ending within 12 months, 0 are aging (within 24 months), and 0 are past end of sale but still supported.

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Cisco unified contact center domain manager Series

128 products tracked

Earliest EoL

2023-09-30

Latest support

2024-04-30

EoS range

2020-09-10 → 2021-04-23

Status

128

The Cisco unified contact center domain manager Series is a line of Cisco networking equipment, primarily chassis, other and software license. We track 128 products in this series with end-of-sale dates ranging from 2020-09-10 through 2021-04-23.

128 dead — no longer supported by Cisco.

The most recently retired product in this series was CCE-PAC-AGENT (CCE Packaged Agent v12.0 and prior releases), which reached end of support on 2024-04-30.

chassis 2 products

Product	Status	End of Sale	Last Support	Days	KEV
CVP 11.0 Server Software (with media for 11.0 and 11.5) CVP-11-SERVER-SW	Dead	2020-09-10	2023-09-30	-1101
ICM ENTERPRISE ASPECT CONTACT SERVER PG ICME-PG-03	Dead	2021-04-23	2024-04-30	-888

other 77 products

Product	Status	End of Sale	Last Support	Days
CCE Packaged Agent v12.0 and prior releases CCE-PAC-AGENT	Dead	2021-04-23	2024-04-30	-888
Call Studio 11.0 CCE-PAC-CVP-STU-11	Dead	2020-09-10	2023-09-30	-1101
Call Studio 12.0 CCE-PAC-CVP-STU-12	Dead	2021-04-23	2024-04-30	-888
CVP IVR Total No PT - Auto Gen value (Smart) CCE-PAC-IVRPORT-2X	Dead	2020-09-10	2023-09-30	-1101
Packaged CCE Version 11.x CCE-PAC-M1-V11.X	Dead	2020-09-10	2023-09-30	-1101
Packaged CCE Version 12.0 CCE-PAC-M1-V12.X	Dead	2021-04-23	2024-04-30	-888
CCE to PCCE Migration for 11.5 or later CCE-PAC-MIGRN=	Dead	2020-09-10	2023-09-30	-1101
CCE Version Selector 11.X CCE-V11.X	Dead	2020-09-10	2023-09-30	-1101
CCE Version Selector 12.0 CCE-V12.0	Dead	2021-04-23	2024-04-30	-888
Media Kit for Unified CC Enterprise 11.6 CCEH-MEDIA116-K9	Dead	2020-09-10	2023-09-30	-1101
Media Kit for Unified CC Enterprise 12.0 CCEH-MEDIA120-K9	Dead	2021-04-23	2024-04-30	-888
Media kit for SocialMiner 10.0 CCEH-SM-V100-K9	Dead	2020-09-10	2023-09-30	-1101
UCCE SW Upgrade to 11.5 for SWSS Customers CCEH-V115-K9-UPG=	Dead	2020-09-10	2023-09-30	-1101
UCCE SW Upgrade to 11.6 for SWSS Customers CCEH-V116-K9-UPG=	Dead	2020-09-10	2023-09-30	-1101
UCCE SW Upgrade to 12.0 for SWSS Customers CCEH-V120-K9-UPG=	Dead	2021-04-23	2024-04-30	-888
CCX 10 to 11 UPGRADE - MS 10 Audio Port Major Upgrade CCX-UPG-10M-10-11=	Dead	2020-09-10	2023-09-30	-1101
CCX 10 to 11 UPGRADE - MediaSense 10 Port Audio Session CCX10-11U-M-M-PACK	Dead	2020-09-10	2023-09-30	-1101
Non-production SKUS for Cisco Unified Intelligence Center CUIC-NPS	Dead	2021-04-23	2024-04-30	-888
CVP 11 Media Only CVP-11-MEDIA=	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Not-For-Resale CVP-11-NFR=	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Not-for-production system CVP-11-NPS=	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Upgrade (with media for 11.0, 11.5, and 11.6) CVP-11-PRD-UP=	Dead	2020-09-10	2023-09-30	-1101
`CVP-11-RPT-PRE`	Dead	2020-09-10	2023-09-30	-1101
`CVP-11-RPT-PRE=`	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Configuration P Delivery CVP-11.X	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Feature Upgrade Redundant Ports CVP-11X-FEAT-U-RED	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Total No PT - Auto Gen value CVP-11X-PTS-TOTAL	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Additional Redundant Ports CVP-11X-RED-ADD	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Redundant Ports CVP-11X-REDPT	Dead	2020-09-10	2023-09-30	-1101
CVP 12 Media Only CVP-12-MEDIA=	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Not-For-Resale CVP-12-NFR=	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Not-for-production system CVP-12-NPS=	Dead	2021-04-23	2024-04-30	-888
CVP 12.0 Upgrade CVP-12-PRD-UP=	Dead	2021-04-23	2024-04-30	-888
`CVP-12-RPT-PRE`	Dead	2021-04-23	2024-04-30	-888
`CVP-12-RPT-PRE=`	Dead	2021-04-23	2024-04-30	-888
CVP Configuration 12.0 CVP-12.X	Dead	2021-04-23	2024-04-30	-888
CVP 12.0 Total No PT - Auto Gen value CVP-12X-PTS-TOTAL	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Additional Redundant Ports CVP-12X-RED-ADD	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Redundant Ports CVP-12X-REDPT	Dead	2021-04-23	2024-04-30	-888
CVP Studio 11.x Upgrade (with media for 11.0, 11.5, and 11.6 CVP-STU-11-PRD-UP=	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Studio CVP-STU-11=	Dead	2020-09-10	2023-09-30	-1101
CVP Studio 12.x Upgrade CVP-STU-12-PRD-UP=	Dead	2021-04-23	2024-04-30	-888
CVP 12.0 Studio CVP-STU-12=	Dead	2021-04-23	2024-04-30	-888
`HCS-CC-MEDIA-116`	Dead	2020-09-10	2023-09-30	-1101
`HCS-CC-MEDIA-120`	Dead	2021-04-23	2024-04-30	-888
`HCS-CC-PUT-116=`	Dead	2020-09-10	2023-09-30	-1101
`HCS-CC-PUT-120=`	Dead	2021-04-23	2024-04-30	-888
`ICME-BNT`	Dead	2020-09-10	2023-09-30	-1101
`ICME-BNT-LC`	Dead	2020-09-10	2023-09-30	-1101
`ICME-BNT-LC=`	Dead	2020-09-10	2023-09-30	-1101
`ICME-BNT=`	Dead	2020-09-10	2023-09-30	-1101
CTI Toolkit for Regular ICM Agent ICME-CTITOOLKIT	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 1 ICME-IVRPRT-T1-L	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 2 ICME-IVRPRT-T2-L	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 3 ICME-IVRPRT-T3-L	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 4 ICME-IVRPRT-T4-L	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE ASPECT CALL CENTER PG ICME-PG-02	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE AVAYA CMS PG ICME-PG-04	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE AVAYA CMS-LESS PG ICME-PG-05	Dead	2021-04-23	2024-04-30	-888
ICM ENTERPRISE NORTEL SYMPOSIUM PG (INCLUDES AAS) ICME-PG-11	Dead	2021-04-23	2024-04-30	-888
`ICME-PG-IPCCEE2`	Dead	2020-09-10	2023-09-30	-1101
`ICME-PG-IPCCEE2=`	Dead	2020-09-10	2023-09-30	-1101
Cisco Siebel Connector for Desktop Agent ICME-SIEBEL	Dead	2020-09-10	2023-09-30	-1101
ICM V11.6 Version Selector ICME-V11.6	Dead	2020-09-10	2023-09-30	-1101
ICM V12.0 Version Selector ICME-V12.0	Dead	2021-04-23	2024-04-30	-888
Media Kit for Unified ICM Enterprise 11.6 ICMEH-MEDIA116-K9	Dead	2020-09-10	2023-09-30	-1101
Media Kit for Unified ICM Enterprise 12.0 ICMEH-MEDIA120-K9	Dead	2021-04-23	2024-04-30	-888
ICM SW Upgrade to 11.5 for SWSS Customers ICMEH-V115-K9-UPG=	Dead	2020-09-10	2023-09-30	-1101
ICM SW Upgrade to 11.6 for SWSS Customers ICMEH-V116-K9-UPG=	Dead	2020-09-10	2023-09-30	-1101
ICM SW Upgrade to 12.0 for SWSS Customers ICMEH-V120-K9-UPG=	Dead	2021-04-23	2024-04-30	-888
ICM HOSTED NIC MODIFICATIONS - MINIMAL ICMH-NICMODMIN	Dead	2020-09-10	2023-09-30	-1101
IPCC ENTERPRISE OUTBOUND DIALER PORT Option IPCE-DIALPORT	Dead	2020-09-10	2023-09-30	-1101
IPCC ENTERPRISE OUTBOUND DIALER PORT v12 and earlier IPCE-DIALPORT-L	Dead	2021-04-23	2024-04-30	-888
CC Enterprise Promotion for CC Express Enhanced Customers IPCE-ENHPROMO	Dead	2020-09-10	2023-09-30	-1101
IPCC Enterprise Promotion for ICM customers IPCE-ICMPROMO	Dead	2020-09-10	2023-09-30	-1101
CCE Multichannel Options IPCE-MULTICHANNEL	Dead	2020-09-10	2023-09-30	-1101
IPCC ENTERPRISE PREMIUM AGENT v12.0 and earlier IPCE-PREMAGT-L	Dead	2021-04-23	2024-04-30	-888

software license 35 products

Product	Status	End of Sale	Last Support	Days
CVP Server and Port License PAKs for v11 CCE-PAC-CVP-LIC-11	Dead	2020-09-10	2023-09-30	-1101
CVP Server and Port License PAKs v12.0 CCE-PAC-CVP-LIC-12	Dead	2021-04-23	2024-04-30	-888
License for Cisco Unified Intelligence Center Trial(Temporar CCEH-CUIC-TRIAL	Dead	2021-04-23	2024-04-30	-888
CCX 10 to 11 UPGRADE - Recording License Major Upgrade CCX-UPG-REC-10-11=	Dead	2020-09-10	2023-09-30	-1101
CCX 10 to 11 UPGRADE - Recording License CCX10-11U-R-R-S1	Dead	2020-09-10	2023-09-30	-1101
Intelligence Center Trial License PAK CUIC-TRIAL-PAK	Dead	2021-04-23	2024-04-30	-888
Licensing PAK For Lab System CUIC-V-LAB-PAK	Dead	2021-04-23	2024-04-30	-888
Licensing PAK For CUIC Trial System - UCS or MCS CUIC-V-TRIAL-PAK	Dead	2021-04-23	2024-04-30	-888
CVP 11.0 UC NFR Media and SRVR LIC CVP-11-BNDL-NFR	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Evaluation License (90 Day Expiry) CVP-11-EVAL=	Dead	2020-09-10	2023-09-30	-1101
CVP 11 NFR PAK License CVP-11-NFR-PAK	Dead	2020-09-10	2023-09-30	-1101
CVP 11 NPS PAK License CVP-11-NPS-PAK	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Feature Upgrade Port License CVP-11X-FEAT-U-PT	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x CVP QT or IPIVR migration to CVP 11.0 E Delivery CVP-11X-FEAT-UPG	Dead	2020-09-10	2023-09-30	-1101
CVP 11.x Port License CVP-11X-PTS	Dead	2020-09-10	2023-09-30	-1101
CVP 12.x UC NFR Media and Server License CVP-12-BNDL-NFR	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Evaluation License (90 Day Expiry) CVP-12-EVAL=	Dead	2021-04-23	2024-04-30	-888
CVP 12 NFR PAK License CVP-12-NFR-PAK	Dead	2021-04-23	2024-04-30	-888
CVP 12 NPS PAK License CVP-12-NPS-PAK	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Feature Upgrade Port License CVP-12X-FEAT-U-PT	Dead	2021-04-23	2024-04-30	-888
CVP 12.x CVP QT or IPIVR migration to CVP 12.x E Delivery CVP-12X-FEAT-UPG	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Port License CVP-12X-PTS	Dead	2021-04-23	2024-04-30	-888
CVP 11.0 Studio Lic for EVAL CVP-STU-11-EVAL	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Studio Lic for NFR CVP-STU-11-NFR	Dead	2020-09-10	2023-09-30	-1101
CVP 12.0 Studio Lic for NFR CVP-STU-12-NFR	Dead	2021-04-23	2024-04-30	-888
Regular ICM Agent License Certificate ICME-REGAGT-LC	Dead	2020-09-10	2023-09-30	-1101
Regular ICM Agent Licenses - Tier 1 ICME-REGAGT-T1	Dead	2021-04-23	2024-04-30	-888
Regular ICM Agent Licenses - Tier 2 ICME-REGAGT-T2	Dead	2021-04-23	2024-04-30	-888
Regular ICM Agent Licenses - Tier 3 ICME-REGAGT-T3	Dead	2021-04-23	2024-04-30	-888
Regular ICM Agent Licenses - Tier 4 ICME-REGAGT-T4	Dead	2021-04-23	2024-04-30	-888
Cisco Siebel Conn. for Desktop Agent License Cert ICME-SIEBEL-LC	Dead	2020-09-10	2023-09-30	-1101
ICM HOSTED ADVANCED SERVICES THROUGHPUT LICENSE CERTIFICATE ICMH-ADV1CPS-LC	Dead	2020-09-10	2023-09-30	-1101
UCC Enterprise Agent Licenses IPCE-AGENTS-LC	Dead	2020-09-10	2023-09-30	-1101
ICM to UCCE Promotion - Enterprise Server License IPCE-PROMOSVR	Dead	2020-09-10	2023-09-30	-1101
UCC Enterprise Server License for v12 or prior releases IPCE-SVR	Dead	2021-04-23	2024-04-30	-888

software 13 products

Product	Status	End of Sale	Last Support	Days
CVP 11.0 Call Director (includes Software) - 150 Ports CVP-11-CC-150=	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Call Director (includes Software) - 300 Ports CVP-11-CC-300=	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Call Director (includes Software) - 600 Ports CVP-11-CC-600=	Dead	2020-09-10	2023-09-30	-1101
CVP 11.0 Call Director (includes Software) - 850 Ports CVP-11-CC-850=	Dead	2020-09-10	2023-09-30	-1101
CVP 12.x Call Director (includes Software) - 150 Ports CVP-12-CC-150=	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Call Director (includes Software) - 300 Ports CVP-12-CC-300=	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Call Director (includes Software) - 600 Ports CVP-12-CC-600=	Dead	2021-04-23	2024-04-30	-888
CVP 12.x Call Director (includes Software) - 850 Ports CVP-12-CC-850=	Dead	2021-04-23	2024-04-30	-888
CVP 12.0 Server Software CVP-12-SERVER-SW	Dead	2021-04-23	2024-04-30	-888
VVB 11.X Server Software [Security Enabled] CVP-VVB-11-SW	Dead	2020-09-10	2023-09-30	-1101
VVB 11.X Server Software [Security Disabled] CVP-VVB-11-SW-XU	Dead	2020-09-10	2023-09-30	-1101
VVB 12.X Server Software [Security Enabled] CVP-VVB-12-SW	Dead	2021-04-23	2024-04-30	-888
VVB 12.X Server Software [Security Disabled] CVP-VVB-12-SW-XU	Dead	2021-04-23	2024-04-30	-888

subscription 1 products

Product	Status	End of Sale	Last Support	Days	KEV
HCS for Contact Center Voice Agent License Subscription A-HSTD-CC-VAGNT	Dead	2020-09-10	2023-09-30	-1101